100% Satisfaction Guarantee
"If you don't love it, we'll eat it."
We want you to love your items. If you are not satisfied for any reason with the final product, you may return your purchase for a replacement or refund within 30 days of receipt. Product must be in unworn condition.
Safety First Shopping
Your information is secure while shopping on Yizzam. Our SSL secured servers are tested to ensure your data will arrive privately and unaltered.
Righty Tiddy, Holy Fast Shipping!
We produce and ship fast, really fast. Most our items are out the door next business day. :)
Achieve Total Happiness
Your satisfaction is our top priority. If you're not absolutely satisfied with your purchase, you can return it for a full exchange, credit or refund within 30 days of receipt (Product must be unworn and in original condition.)
Returning Damaged / Defective Items
In cases of damage or defect, the return process can often be expedited by providing a digital image of the damage or defect (along with a clear description of the problem) in an email to our customer support team. In many cases, action (in the form of replacement, refund or account credit) can be taken as soon as substantiation of the claim has been provided by the customer.
If the damage / defect cannot be verified over the phone or via email contact, the item may be required to return to Yizzam for inspection before a determination can be made as to the state of the product.
Who covers the return shipping cost?
Return shipping costs are the responsibility of the customer.
In the case of defective or damaged items, it is necessary to obtain approval and confirmation from one of our representatives for the reimbursement of shipping or return shipping costs. Reimbursement is typically credited on the first Thursday after our reception of the returned merchandise.
Under no circumstance does Yizzam reimburse (or provide credit) for return shipping costs incurred by the customer without the approval of a Yizzam representative first. All correspondence in relation to damaged or defective items must be done prior to shipment of the return by the customer.
Returns:If you would like to return the item:
915 W 18 Street
Hialeah FL 33010
Please include either your original packing slip or a printed copy of your order with your merchandise. On the page, we ask that you indicate "RETURN" along with a contact email address and phone number if we need to clarify any requests. We highly recommend shipping with a service that provides tracking information.
*All returned items are processed on Thursdays.
If time is a concern, we recommend ordering your chosen new item and returning the first for a refund. If you would like to do a regular exchange please mail the item to:
915 W 18 Street
Hialeah FL 33010
Please include either your original packing slip or a printed copy of your order with your merchandise. On the page, we ask that you indicate "EXCHANGE" along with the size of your preference for your replacement. Additionally, please detail a contact email address and phone number if we need to clarify any requests. We highly recommend shipping with a service that provides tracking information.
*All returned items are processed on Thursdays. Exchanges are shipped within 1-2 days after processing.